As an independent insurance agency, our goal is to handle the burden of shopping your insurance for you. Whether it is your home insurance, auto insurance or business policy, we can provide you with quotes from many insurance companies.
We work to obtain the broadest coverage at the best value for YOU.
At the core of our organization are relationships. Our first relationship is with you, our client. We will help you identify and provide solutions for your unique risks. As professionals, we assess your needs and offer you a variety of insurance products to choose from.
Service, whether it is in response to an insurance claim or general question, is the most important value we offer you. We want to be your insurance advocate.
We work hard to build a trusted relationship with our clients. We strive to make you feel both comfortable with and confident in our abilities. Focusing on coverage, we offer many options to protect your assets in a manner that you can afford.
We also build relationships with the community. We are strong supporters of many of the area's nonprofit organizations as we sponsor many fundraising events through monetary donations. In addition, we encourage our associates to provide hours of service through our Volunteer Program. It goes without saying that many of our associates serve on various Board’s throughout the community.
We pride ourselves on our automation success! We recently earned the 2010 Automation Excellence Award from the National AMS Users Group of 10,000 independent insurance agencies. The Automation Excellence Award recognizes AMSUG member agencies that best exemplify excellence in agency automation implementation and make the fullest use of available technology.
Finally, our relationship with the internal Bilz Team is focused on technology and people. At the heart of weekly meetings, we share technology “tips and tricks” to make everyone’s job easier and allow us to be more efficient for handling client needs! Our education concentration has resulted in 95% of our associates holding insurance licenses and more than 50% attaining insurance designations. Combine that with the many wellness programs we have in place and our Bilz Team is well-prepared to serve your needs.
When it comes to customer service, we don’t think it is a thing of the past. At Bilz, you are our client, not just a policy number. Our mission is to obtain the broadest coverage at the best value to protect your assets.
Chas. H. Bilz Insurance - Building Relationships in Northern Kentucky for more than fifty years.
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